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Healthcare · Hardware + App · 2021–2022

Daywell
ECG

Making medical monitoring easier to live with.

My roleProduct ManagerResearch · Industrial Design · UX
Product system3 wireless nodesDerived 12-lead ECG · Mobile experience
Three Daywell ECG nodes arranged inside their open carrying caseDaywell ECG three-node system in its charging caseThree nodes · wireless monitoring · one mobile experience

01 · The opportunity

Medical-grade information should not require people to put life on hold.

Daywell explored how a wireless multi-lead ECG system could make longer-term monitoring more comfortable, portable, and easier to operate outside the hospital.

02 · Market gap

Each existing option solved only part of the problem.

01

Clinical Holter

Reliable information, but ten electrodes, cables, a separate recorder, and multiple hospital visits disrupt daily life.

Accurate · difficult to live with
02

Single-lead patch

More wearable, but one channel provides limited information for locating and diagnosing an issue.

Wearable · limited signal context
03

Quick checks

Handheld devices can capture a short reading, but require active contact and do not support long-term monitoring.

Accessible · momentary

Research evidence · Persona

A real routine made the design problem tangible.

Jay represented an urban professional whose symptoms were easy to miss and whose schedule made repeated hospital visits difficult. His story kept the team focused on access, reassurance, and everyday usability.

Original project artifact · retained from the 2021 research phase
Original Daywell persona board describing Jay Ming's goals, frustrations, and daily context

03 · User research

Busy adults needed access, reassurance, and less disruption.

The research focused on people concerned about their heart health but constrained by long working hours, hospital access, and the practical burden of conventional monitoring.

“I need to understand what happened — without turning monitoring into another full-time task.”
  • 01 Start monitoring with less waiting and setup
  • 02 Wear the system comfortably through normal routines
  • 03 Receive a reliable report without another complex journey
Daywell research journey map showing friction in conventional ECG monitoring
Research artifact · the existing hospital journey revealed opportunities across access, wearing, recording, and reporting.

04 · Product system

Three nodes create a body-area network. One node becomes the host.

013 nodesCapture three-channel ECG signals
02AlgorithmDerive a twelve-lead waveform
03MobileConnect, record, review, and report
Daywell wearable node floating above its integrated wing-electrode patchRedesigned Daywell wearable node with integrated wing electrodes

05 · Pivotal decision

Remove the separate host. Make each part easier to wear.

The initial concept stored three nodes and a dedicated host in a charging case. It worked functionally, but portability suffered.

Before3 nodes + separate hostAfter1 node acts as host

The redesign reduced volume, integrated two wing electrodes into each patch, and connected the host node to the phone through Bluetooth.

06 · Mobile experience · Structure

The structure came before the polish.

The wireframes established one continuous journey: prepare the account, pair all three nodes, understand placement, record with confidence, and return to a report.

Mature Daywell wireframe flow from setup and node pairing to ECG recording and reports
Experience architecture · six steps, one consistent system
01Progressive setup

Ask only for what the next step needs.

02Visible device state

Make three-node readiness understandable at a glance.

03Clinical continuity

Carry the same mental model from placement to report.

WireframeInformation hierarchy
Validate the flow.
Refine the feedback.
PrototypeInteraction + visual confidence

06 · Mobile experience · Prototype

The same flow, resolved into a calmer product experience.

The prototype kept the wireframe architecture, then added clearer connection feedback, focused recording states, and a visual language that makes the medical system feel less intimidating.

PairThree-node status becomes immediate confirmation.RecordLive signals stay central, without competing actions.ReviewReports remain part of the same continuous journey.
Final Daywell mobile prototype showing NFC pairing and three connected nodes

06 · Mobile experience · Key interactions

Three moments carry the experience from setup to insight.

Each interaction answers one practical question: Is everything connected? Can I trust the recording? Where do I find the result?

Animated Daywell prototype demonstrating one-click NFC pairing
01 · Pair

One-click pairing

Bring the node close to the phone and confirm all three connections at a glance.

Animated Daywell prototype demonstrating ECG recording and lead mode changes
02 · Record

Focused monitoring

Keep live rhythm, heart rate, and lead switching together in one readable state.

Animated Daywell prototype demonstrating report history and diagnosis access
03 · Review

Reports in context

Move from recording history to report status without leaving the product journey.

Final proposalA complete visual system,
seen as one continuous experience.
Full visual overview of the final Daywell mobile interface system

06 · Mobile experience

The app makes a technical system feel approachable.

Daywell app wireframes from registration through ECG recording and reports
Flow exploration · registration, device status, recording, body placement, and reports.
Final Daywell mobile interface pairing three nodes with NFC
01

One-click pairing

Use NFC to connect the phone with all three nodes with less setup friction.

02

Lead mode changes

Move between ECG views while keeping the monitoring session understandable.

03

Report access

Bring recording history and diagnosis reports into the same mobile flow.

07 · Usability signal

Early Daywell onboarding prototype used during usability testing
Tested prototype · personal-information step

Ask for less before asking for trust.

In a five-participant usability study, personal-information requirements created friction during onboarding.

3/5felt there was too much information to complete
2/5wanted the option to skip the step

08 · Takeaway

My contribution connected the hardware, service, and interface into one product story.

I worked across software and hardware product management, research, industrial design, and UX. The project strengthened my ability to make product decisions across technical constraints and human needs — especially where comfort, clarity, and trust matter.